MANAGEMENT CONSULTING (BUSINESS PROCESS IMPROVEMENT)
A Comprehensive Approach
Plowright International provides expert information technology (IT) and business-centric management consulting/process reengineering and improvement services to a broad range of commercial and government clients. Our services are specifically focused on partnering with our clients to provide tangible process and productivity improvements using internationally recognized standards and models, including CMMI® and ISO.
WHAT IS CMMI® AND WHAT ARE ITS BENEFITS?
CMMI® is a process improvement maturity model for the development of products and services.
Products and services are only as good as the processes used to develop the products and deliver the services.
It provides a comprehensive integrated process solution for development and maintenance activities applied to products and services.
It consists of “best practices” that address the development and maintenance activities that cover the product and services from conception through delivery and maintenance.
It is a unique, internationally accepted integration framework that aids in enterprise-wide process improvement.
CMMI® is at the forefront of process improvement, providing an explicit linkage between management and service delivery activities to an organization’s business objectives.
WHAT IS ISO AND WHAT ARE ITS BENEFITS?
ISO (the International Organization for Standardization) is a worldwide federation of national standards which facilitates world trade by providing common standards between nations.
ISO standards can be used to improve the way organizations do business with an emphasis on the significance of processes and the need for continuous process improvement.
By applying well-defined business processes and pursuing continual process improvement and increased customer satisfaction, an organization can develop a strong foundation for quality and sustainable growth.
ISO standards define what organizations must do to achieve an internationally recognized performance level by:
– Understanding the organization’s process approach
– Planning the organization’s processes
– Implementing the processes
– Checking the effectiveness of the processes
– Applying correction and preventive actions
– Seeking opportunities for continuous improvement
OUR APPROACH
Quality Management is important to the success of any business. For government contractors, it is critical. In procurement situations, many government contracts today require quality credentials as minimum qualifications to compete.
Plowright International provides comprehensive quality management and business process improvement consulting services that better position our clients to win and successfully perform government and commercial work.
We partner with organizations of all sizes to build quality management programs, implement best practices, prepare for independent quality appraisals/certifications, and obtain industry-recognized quality ratings/certifications.
We utilize our Phased Process Improvement Implementation Methodology (see graphic) to systematically address all requirements of the CMMI® and ISO requirements, develop and implement a Model/Standard-based process improvement implementation plan, efficiently “roll out” required processes, and provide required training and execute appraisals/audits, resulting in the desired results of our customers. Phases of our Implementation Methodology are used to validate and organization’s existing business process frameworks and to suggest improvements based on the broad implementation experience of our consultants.
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